Believe it or not we do make mistakes on the odd occasion! If you have a question about a return or exchange please email us at: or telephone us on 01928 898011. Seatclamp CUBE Varioclose, 31.
Royal Mail do charge for issuing a certificate. Handlebars: Newmen Evolution 318. Cube reaction c62 race eagle speak. Tape/Grips: CUBE Race SL Grip 29. Of course we hope you are delighted with your new purchase, however you have a right to cancel your order for any item purchased through our website with or without reason, under the distance selling regulations for refund. If you return an item without proof of postage and it is lost in transit we reserve the right not to issue a refund.
If you would like to exchange an item, we will happily send out a replacement product once the original has been returned. Chain: Sram GX Eagleâ"¢. The duration of this warranty is at least 1 year but some manufacturers offer extended warranty. Goods must be in original packaging. Refunds will be made to the original payment method - this may take up to 10 days to appear depending on the method of payment. You will have to pay the post office to return the goods but we will refund these costs to your card or send you a cheque for the value. If damage has been caused through wear and tear, improper care or some other factor beyond our control then it will not be covered. Crank Set: Sram X1 Carbon Eagleâ"¢ DUB, 32T, 175mm. Cube reaction c62 race eagle eye. If the item that has been received is faulty, damaged or not as described then we will cover the cost of return postage (up to £10) and offer a refund or exchange. We offer a flexible returns policy and are happy to accept items back for a refund or exchange if they don't fit, you've ordered the wrong things, the items are damaged or faulty upon receipt or you simply don't like what you've ordered. Size 15", 17", 19", 21", 23". On returning items the original packaging should also be returned undamaged and as received. Rear Derailleur: Sram GX Eagleâ"¢, 12-Speed.
If you feel that the product you have purchased from Twelve50 Bikes has developed a fault then please contact us before returning goods as many problems may be solved without you incurring postage costs. If the goods need to be returned: - Goods must be clean, as new in a saleable condition. Important information to note about returning faulty, damaged or not as described items: Pauls Cycles issue no warranties, all warranties are issued by manufacturers. Rear Brake: Shimano XT BR-M8000, Hydr. Items that are damaged during a return as a result of inadequate packaging will be declined and returned to you, or charged for. Faulty returns must be sent back for inspection before a refund will be issued. Cube reaction race c62 2021. Wheelset Fulcrum Red 55, 28/28 Spokes, 15x110mm / 12x148mm, Tubeless Ready. Returned goods must be adequately sealed in original packaging. Initial shipping costs are non-refundable. Pedals: Not Supplied. Faulty, Damaged or Broken.
Damage due to normal wear and tear, misuse, alteration to the product, or negligence is not covered under our returns policy and refund will not be given. You are responsible for the item until we receive it therefore we suggest you return the parcel using Royal Mail Recorded (Signed For) Delivery or similar. For this reason, we may need to send your goods to the manufacturer for inspection before taking any action. Only products that are faulty, damaged or not as described by ourselves are eligible for returns/exchanges. Seat Post: Newmen Evolution, 27. We cannot accept returns without a completed returns form. If the wheels on the bike you've ordered become untrue through use, or the gears need readjustment after initial use, this unfortunately not covered under warranty. Shift Levers: Sram GX Eagleâ"¢ Trigger.
We are unable to accept returns where the goods or packaging has been used, lost, damaged or is otherwise not in the condition you received it in. Should you fail to be present for an arranged collection, you will be charged £20 to rebook. Front Fork: RockShox Reba RL Air, Tapered, 15x110mm, 100mm, Oneloc. We offer a 30 day returns period from the date of receipt. Goods must be accompanied with a covering letter. Refunds will ONLY be given for damaged goods where no replacement product can be supplied.
Bikes must be returned in a securely packaged bike box. We can only refund the cost of 2nd Class Royal Mail or Standard Parcel for larger items. Unit B Littleburn Business Centre, Mill Road, Langley Moor, Durham. We will not refund the postage paid by the customer on unwanted returned items or sizing issues (so please contact us regarding sizing prior to ordering if you are unsure). Please read and fully understand this policy before returning goods to us. Unit A, 13 Yaxham Road. Returns & Exchanges Policy Summary. There is no need to contact us before you make a return unless you think that our help and advice may avoid you having to return the goods (in the case of a fitting problem etc). If we have sent you a part which is different to what is listed on your invoice we will be happy to make an exchange and pay your first class postage costs for returning the item. If you are unhappy with your purchase we accept unused returns for replacement or refund within 30 days. All goods purchased from Twelve50 Bikes are coved by a full warranty.
Pauls Cycles Returns. We are unable to offer a refund without proof of purchase. With exception of Warranty Claims, Faulty or Damaged goods (See terms below), we can only accept a return on an item if it is completely unused and in its original condition. Please see the relevant manufacturer's website for full warranty information. Please be honest when dealing with us, we will try our best to resolve any problem you have as it is in our interest to have a happy customer! Bottom Bracket: N/A. Once a faulty item has been used, or if the packaging has been damaged it can still be returned to us, however we - and the manufacturer - reserve the right to offer a repair, replacement or partial refund. Colour grey´n´green. Goods must be returned within 14 days of receipt. Front Derailleur: N/A. Failure to do so could result in only a partial refund being issued. These are both standard services at the Post Office and should arrive within a few days. Saddle: Natural Fit Active Race.
Our returns address is: Infinity Cycles. Please ensure that the service you use covers the value of the goods in the parcel. Please ensure you ask for a certificate of posting as proof you have sent the package. Fully complete the returns slip and include it in the package. This must be wrapped in an extra outer layer. Infinity Cycles Durham | CUBE Bike Store Durham | The North East's Largest Independant Bike Shop & Cycle Repair Workshop. You may send goods back to us using Priority or Guaranteed services but we can only refund the approximate 2nd class postage cost. Faulty Goods and Warranties.
Frame: C:62 Monocoque Advanced Twin Mold Technology, ARG2, Tapered Headtube, PressFit Boost BB, Integrated Cable Routing, Boost 148, Dropper Post Ready.
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