You're posting in a thread titled "direct deposit from "Tax Products PE3 SBTPG... " If that's not your situation, then I'm not sure why you are posting in this thread. Why go through the trouble and expense (tax attny)? Retired CW4 USA (US Army) in 1979 21 years of service @ 38. I'm not even sure I could get through to talk to anyone even if I paid the extra (using Premier, I'm using Deluxe). Call the IRS, Treasury Department, Turbo Tax (Intuit) the company that deposited the money (Santa Barbara something). It's nt great news but I at least now know where it came from.
Be told me to call the rest. The company that handles that is called SBTPG (aka Tax Products Group. You provided only one sentence in your original comment, essentially saying that your refund was less than expected. Just hold the money in your account, and wait for the IRS to ask for it back. Verified I had received the right amounts based on kids and ages, etc. For questions directly related to Pay with my Refund, please visit the TPG website. Hi I went to that site the or whatever it is. Did you get a direct deposit with a description something like "Tax products PE3 SBTPG" or similar? Thank You sooo much. DÏSCÖ wrote: I didn't pay for anything it was supposed to have been mailed to me not direct deposit. If so, then I would assume you chose to pay your TurboTax products fees out of your Federal refund. Not sure why they are not the same exact amount. Gayle2287 wrote: My DD was $821. Then we don't fully know what your story is.
I logged into spbgt or whatever it is called and shows my fee as $48 and my refund deposited was $276- what's the other fees?? And not this new deposit. If you got a direct deposit for a Federal refund that says "Tax products PE3 SBTPG" or similar wording, you can log in at SBTPG's website, for info about your Federal refund. TaxAct had me fill both and checked. Since you're posting in this thread, I assume your deposit came from Tax Products PE3 SBTPG (or similar wording).
SBTPG has a phone contact page at the following link. Did Turbo Tax ask about your Stimulus 1 and Stimulus 2 amounts you received? Luannsurratt79 wrote: I don't know what this is. Google seemed to hint that Electronic Deposit Tax Products Pe3 had something to to with the second stimulus and that it was linked to Turbo Tax that I used this year to file my taxes. I have to say that I'm am especially upset with Turbo Tax. I was scared it was my stimulus or something! In that case, when the IRS sends a refund, it first goes to an intermediary bank where the fees are subtracted. Yes we each received a $600 deposit into our account. I knew I'd get garbage 4 my fed refund just nt how much!
I initially assumed you had the same topic as this thread topic; now I don't know if you do or not. If you are unsure of what your TurboTax fees are, you can review them by following the steps here. I can not talk to anyone on the phone.
If it turns out that it was the IRS that reduced your refund, then you should get a letter in about 3 weeks or so. Whatever it is -noted for next year not to use pay my fee with refund. If you DID get a deposit with that description in your bank account, then it sounds like you had some fees you chose to pay by that method. It may take a year the way things are going. Could not reach anyone axcept the Santa Barbara firm who said they disperse the money for the fed IRS. It is my federal refund after gov took they $ then turbo took they fees.
The Federal tax return was titled "Federal Tax return" and had gotten several days ago already. It also shows their business hours. When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line. So you may be posting in the wrong thread if your topic is different. Then after taking out the fees, that intermediary bank sends the rest to your bank account (or card). If so, $40 plus the $40 service fee for that payment method would equal $80. My daughter used the same tax service but her refund says IRS refund. This is not the normal Pay more and get TT support kind of a question. 7 posts • Page 1 of 1.
You said you "didn't pay for anything. If you chose to pay your product fees out of your Federal refund, then most likely TurboTax and its affiliated partner SBTPG got the other $80. To many layers of webpage clicks to find a real person. Who got my other $80?!?!
My conclusion however is that both checks came from my tax refund since they are so close in value and came in with a day or day of each other. This has been a real runaround mess. That deposit description is for users who chose to pay their fees out of the Federal refund, and that payment method does require direct deposit. That will list all the legitimate payments to you & may help explain it. Even when they are closed, you may be able to get automated info, or you can log in as above.
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