Family & Relationships. I thought we were making progress when she told me that it looks like there is an issue with a mismatch with my phone information and your network (even though nothing has changed since I had the phone for well over a year). I need someone COMPETENT to contact me who can understand the issue and help me resolve it. Education & Reference. Higher Education (University +). I waited OVER 45 minutes and no one came on. Science & Mathematics. I am BEYOND FRUSTRATED at this point. Today is the first time this has happened, we are on a call hands-free driving in our vehicle, talking to someone, and the call drops and the recorded message above is heard. Straight talk calling restrictions announcement 19 october 2020. I have spent 15 hours on this issue since Friday and 10+ calls to your customer service department. It has not worked since Friday. We're sorry, the number you have dialed has calling restrictions that has prevented the completion of your call, announcement 19. I told the person that it was related to the billing auto renewal and they said no.
I called back in and asked to be transferred to the "higher department". Other - Careers & Employment. When the person called back, she wanted to follow her script yet again and start the troubleshooting over. I explained the scenario and had them look at billing. Tuesday morning, the phone stopped working again, exact same issue. I was transferred to someone in the "higher department". We can then call the person back and it works. Pregnancy & Parenting. Straight talk calling restrictions announcement 19 21. I called into support, spent some time troubleshooting and no resolution. On Friday, one of the lines on my account stopped working, giving the message that "there are calling restrictions that are preventing the call from completing - announcement 19" for both incoming and outgoing calls.
They are not skilled enough to resolve my problem. TRACFONE - PLEASE HELP. Entertainment & Music.
Cars & Transportation. I told her I had the IMEI and other information she needed, she asked me for it, put me on hold... My father is elderly and needs his phone. Consumer Electronics. I hung up and called back. Straight talk calling restrictions announcement 19 mars. This has happened with two different numbers, and neither of them is blocking our number. Mobile Phones & Plans. I said no and explained to her what needed to be done. I called back in, explained the situation and the person said it was an issue with the plan I had and she couldn't get it set up for auto-enrollment. Other - Electronics.
Renting & Real Estate. Anybody experience this? Computers & Internet. She did some things with the plan and it started working!
She was not understanding so I had to hang up. Laptops & Notebooks. I waited 30 minutes she never came back on, the line was silent. I Called back in this morning and after explaining every yet again, the person wanted to do the troubleshooting we already had done many times. When the person came on, I explained yet again the situation and she wanted to troubleshoot all over again. I called back in on Saturday and the person wanted to do similar troubleshooting to what was already done. Called back in on Sunday, the person finally told me that the minutes from the renewal weren't attached to my account (a billing renewal issue, just like I said). Computer Networking. He told me my phone was not registered on the network, but I didn't have access to the phone at that time (it's my fathers line in a different state) so I couldn't do anything. I didn't have access to the phone so I scheduled a callback. Other - Business & Finance. It is something in your system that is affecting the phone overnight.
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